Udemy Refund – The Money Back Policy: How Does It Work?


Udemy offers a 30-day money back guarantee policy that states if you are not completely satisfied with a course, you can request a full refund. If you feel somewhat skeptical or want to know if this claim is legit, please read the following information: I have been a student on Udemy since 2013 when there were less than a million students on the site.

Currently, in 2017, Udemy has well over 15 million students from around the world. I am currently active on this online learning website and have completed more than 50+ courses. I have purchased many courses from this platform and will continue to do so. This is one of my favorite online course provider websites. Udemy offers top-quality courses, covering fields for IT skills, professional skills, software skills, and many other courses. That said, there have been times I've requested a refund for a few courses. I received my Full Refund from Udemy without any problems or concerns.


Udemy Refund Policy:

From their official website: “Please note, however, that refunds are only available for courses purchased on the Udemy website (at www.udemy.com) or the Android app; any courses purchased through a third party website or the iOS app will not be eligible for refunds (for more details on refund restrictions, please see below).” Rest assure, although Udemy has stated that the courses eligible for their refund policy must be courses purchased from Udemy.com or from Android app, your purchase will also be eligible for a refund from our site, EcourseReview.com,  This is because we send you directly to Udemy's website, along with a discount coupon applied.

Getting a refund when purchasing through your Android app is the second option, though I have never used it myself so I am not sure exactly how it works. The Google Play Store also has a refund policy, so if you cannot receive a refund with Udemy directly, contact Google Play Store for support. They should be able to take care of it for you.

Next, it says that when purchasing through a third party website you can't claim for a refund because the transaction was handled by the third party website. From their site, it didn't state the name of their third party partners. But we could assume it could be a sites/platforms that process your payment on their sites, not on the Udemy official websites.

Although Udemy has stated that purchases made through iOS are not refundable, you can contact iTunes – Official Apple Support directly because they have their own refund policy. I went through this process once and found it straightforward and easy to do. Just email your purchase ID to Apple support, they will look it over and determine if your request is legit. You will then be granted a refund. All said I believe the easiest method is contacting Udemy directly. You will have to purchase your course directly from their website.  Because our website sent you directly to Udemy to make a purchase, you will be eligible for a refund too.

For Your Information:

Contact Udemy directly – go to their support channel: https://support.udemy.com/hc/en-us/articles/229604248-Refund-a-Course Once on that page, simply click the Contact Support form here: https://support.udemy.com/hc/en-us/requests/new?type=student


udemy refund policy how does it work


Once you are on the form, follow the instructions by entering the course URL, your email, and the reason you are requesting a refund. If applicable, attach a file if needed. Be patient, it will take a few business days for them to process your request and get the money back into your PayPal account or on your credit card. One point I would like to make.

When you purchase a Udemy course, you will have access to that course for life, even though the instructor might have removed the course from the marketplace, decided to offer it privately, or has left Udemy, you will still have access to the course through your dashboard. However, there are some cases where courses have been completely removed from Udemy. If you are in the course and this happens, it will appear like the below image:


udemy course was removed2

This is a very rare situation and I am not sure why it was removed. There could have been a copyright issue or something else that I am not aware of. If you experience this kind of circumstance, you will be eligible to request a refund.


udemy course was removed


30-Day Refund Policy:

There is a 30-day refund policy in place to make sure students are pleased with the course they have purchased. This also protects the instructors from potential fraud from scams. In other words, if someone purchases multiple Udemy courses, over an extended period of time, they are subject to suspension for abusing the refund policy.


Udemy Pricing Model – How to Buy Course at Best Price

When first opening their doors, the courses ranged from Free to $499. In some cases, instructors would charge $1,000. As courses were continually changing in cost by the instructors, there was no solid metrics to base pricing the courses from. This, in turn, would cause instructors to juggle with the cost of their courses until they found a happy medium the would work. This caused Udemy to experiment with pricing in order to find the better solution with less confusion.

Their latest update on their pricing policy reveals the courses will range from $20 to $200 for courses that run from one hour to over 20 hours of video training. (Source: https://teach.udemy.com/updates-pricing-and-promotions/ ) Whether you are signing up for the first time or have been a student at Udemy for some time, you can see how very affordable their courses are. This has been one of the reason of Udemy's continual growth. The good news, even though the courses are very reasonably priced, there is a way to get an added discount for your course.



Due to their pricing policy, students can possibly get discounts that range from $10 to $15 or 50% to 75% off the initial cost of each course. Their discount campaign has been successfully running using a discount coupon code system. You must have a coupon code in order to get a discounted amount for a particular course. Keep in mind the coupon code has an expiration date so you should use it as soon as possible to ensure it doesn't expire.

From our website EcourseReview.com, there are daily updates for discount coupons. If you are looking for a discounted rate for a given course, just visit EcourseReview.com to attain the latest coupons. As of April 2017, Udemy has hosted well over 45,000 online courses with their e-learning platform. There are literally thousands of courses available that also offer discounted rates.

That said, there are courses that do not provide a discount. If a particular course is not offering a discount, the pricing policy will still prevail and the courses will range from $20 to $200. Therefore, if you believe the course is worth the price tag, you should just pay the full asking price. There are many instructors who do not offer discounted rates for their courses but are still enrolling many students into their courses.


Free Enrollment Courses:

For those of you interested in registering for one of Udemy's free courses, there is no trial fees or monthly subscription costs. Many students prefer to start off with a few free courses to see how they like them and then move on to purchasing additional courses. Once you purchase a course and have paid for it, you will get immediate access to that course for your entire lifetime. Keep in mind, you will find discount coupons to purchase courses and our website is constantly updating the coupons so you get the very best price available.

In order to pay for a course, you must have a PayPal account or use your credit/debit card. There are several countries that have their own payment methods in order to quickly and easily pay for your courses as well.


Corporate Training:

Udemy offers the Udemy for Business program for companies that are looking for online corporate training solutions. In order to take advantage of this program, you will have to pay for a monthly subscription. The company will be able to create their own online courses that only employees or approved accounts will have access to.

There are literally thousands of courses from Udemy that have been carefully selected to suit your company's needs. Your employees will be able to take advantage of thousands of professional courses on Udemy, along with courses your company has exclusively created for their employees. (Source: https://business.udemy.com/)


The Age Of Knowledge and Technology:

The world we are living in has massive information and technology that is evolving faster than a heartbeat. The skills and knowledge needed to keep up are continually changing to meet the latest trends. In professional fields, learning new skills and having access to sources that offer reliable, dependable knowledge is critical in this day and age. There are thousands of online course providers to choose from and Udemy is one of the leading pioneers in the online training market.

Professional training is imperative and is not cheap. Online training trends are growing in leaps and bounds and are very viable alternatives to increase your skills. One of the greatest benefits of online learning is their constant availability. Students can learn from their homes, their business environment, and at a time that is the most convenient for them. Students can learn from their mobile devices or from the PCs, whichever works best for them. Thanks to online learning, technology has made distance learning so much cheaper as well.

In A Nutshell:

Udemy has been offering quality courses for students since 2010. Instructors from every imaginable field have joined up on Udemy to provide students with the very best education they are looking for. Whether you are an individual looking to improve your knowledge within a field or move into a new field, Udemy will provide you excellent, affordable online training. If your business is looking to increase their employees' knowledge within a particular field, Udemy has courses for your employees to further their knowledge and skills.


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